Helpful ressources

1. Plan your need with a sketch. This should be as specific as possible and ideally a professional plan greatly facilitates the task. To set a price, we will have the size in square feet. But obviously, before making your area a specialist of our team will take measurements of the space. If ever, following that taken measures your prices must be changed, you will be immediately notified.

2. Make as many pictures at different angles. This will help our consultants to guide you in your selection.

3. Like any good designer, look for inspiration by flipping magazines or on the Web. Bring pictures that make you dream and show them to your consultant. Learn about materials, their benefits and limitations. The better prepared you are, the easier you choice will be.

4. In most cases, our products are installed as part of the renovation of a kitchen or bathroom. In this case, it is important to bring a sample of your cabinet doors and other elements such as the floor or handles. Thus, your advisor can help you choose a product that will blend perfectly with your new decor.

Before taking measurements, you should definitely make sure your cabinets are level and that their installation is completed. When taking measurements, if the existing counter is in place, it must be well clear of any object. However, it must be removed before installation. Otherwise, you will be charged a fee to remove. Also, sink, faucet, supports and appliances are required to be on site. After taking action, any changes that affect your plan will require a new take measures that will be charged extra.

Yes, you or any other person to whom you delegate the authority to make decisions for you.

Unless a force majeure event, once you have paid your deposit and if everything is ready for taking measurements (cabinets, racks, appliances, sinks and washbasins are on site), we will contact you to within a period of 48 hours to make an appointment. Once this step is done, it takes a maximum of 10 days for making your room.

IMPORTANT: we will not proceed with the installation if the proper supports are not ready to receive the stone surface. Also, it is very important to note that our experts will put your sink or sink in place, but will not make the connections. It will seek the help of a plumber. It is the same for any other appliance such as your waste disposer or stove.

For its beauty and elegance marble made a comeback in our kitchens. Although this is a more fragile material than granite and quartz, with a good sealer and proper care, it is a wise choice for your kitchen. However, we suggest to read our advice how on to maintain marble on our website.

Generally not, but in terms of the stones that are available in thinner formats like Lapitec and NEOLITH, yes. So for all slab ½ inch or less, an under counter is necessary. In other words, your cabinets are to be filled and a support must be in place in empty places.

Cabinets which are not leveled require the use of shims. These blocks could be visible from the front or below the counter. It will then be your responsibility to add a trim piece to cover the gap left by the wedges.

Each type of product has its own advantages and disadvantages. Some are more fragile than others, but with proper care, you will retain all the beauty of your stone. Refer to the maintenance instructions for each type of stone.

KING is now an official distributor of synthetic stones Lapitec and NEOLITH. Through a unique and revolutionary process, these products undergo a metamorphosis that make them completely unalterable. Besides being environmentally friendly, they are extremely durable and aesthetic. Offered in a wide range of finishes and colors, they are ideal for larger outdoor facilities such as floors, walls or pool sides.

This answer depends on many factors, but here's a handy guide to understanding the particularity of each product.

All our actions are designed to ensure total customer satisfaction. Taking measurements to installation, our experts are available to answer your questions and concerns. We put all our experience and energy to complete your project within your schedule, your budget and your expectations. If you have questions or problems, our experts are available to address a large number of situations that could cause you problems. We will do as far as reasonable. See Document Limitations of our warranty for important information.

Yes, however, we must ensure that there is sufficient clearance to the countertop is installed under the backsplash.

First, it is important to note that for any work, our installers and technicians will wear boots and for safety reasons. It is strongly advised to cover your floors before their arrival. Also, it is essential that the cabinets in place at the facility are designed to support the weight of the counter and they are level. Granite, marble or quartz are very heavy and difficult to handle. The appliances will have to be withdrawn, disconnected and removed from the work area. You must be on site during installation, but for your own safety and that of our technicians, stay away from the workplace. Once installation is complete, we will ask you to check the status of your stone surface. You will need to do a thorough inspection because once you have accepted the product, no claim can be made. If everything is, the installation should be done quickly and without hassle. Ask your representative for any doubt.